Here you can find FAQ’s from our patient’s. You can use the links below to jump to a specific topic
I knocked out my tooth
If it is a permanent tooth that has been knocked out – Please contact our office ASAP at 480-821-1047.
Pick up the tooth only by the biting surface (the crown) and not the roots – be careful not to damage the roots
If it’s extremely dirty, gently rinse the tooth with water – do not use soap or chemicals or scrape or scrub the root of the tooth
If possible place the tooth back in the socket so that is level with other teeth and compress with gauze or moist tea bag
If you cannot place the tooth back it is important you keep the tooth moist until you see Dr. Sperbeck – milk or saliva is the best way to keep your tooth moist.
I broke my tooth
- Take ibuprofen or other anti-inflammatory to help with pain
- Rinse mouth with warm salt water
- Avoid chewing on the affected tooth
- Eat soft foods
- Avoid foods with extreme temperatures
- Orajel or other tooth pain gel can be applied to the sensitive area
- Apply warm compresses to the side of the mouth where the pain is originating
- Apply paraffin wax or temporary dental filling material (usually found in the pharmacy section of most big box stores and stores such as Walgreens and CVS by the floss and other dental items) to the area if it is extremely sharp
Temporary Crown/Bridge Guidelines
- -While wearing your temporary crown/bridge you may expect some hot/cold sensitivity. This is very normal and should only take a few days to calm down.
- -Texture of the temporary may be less smooth than your teeth (your permanent crown/bridge may take up to two weeks to deliver)
- -Stay away from any sticky/doughy/chewy foods on the temporary to avoid pulling it off.
- -You may have some bite sensitivity. If it feels high when chewing, please contact our office for a quick adjustment.
- -You may brush your temporary along with your other teeth. It is important to keep the area clean.
- -Continue to floss the area, but remember to pull the floss through the teeth only, not back up
- -If your temporary happens to come off, don’t be alarmed. If you feel comfortable putting the temporary back on yourself, your local pharmacy will have temporary cement (a small amount will do). Otherwise, we should see you within three days to re-cement your temporary.- Don’t hesitate to call us at 480-821-1047
My permanent crown came off:
I have a toothache, what should I do?
General Dental Questions
Are Dental x-rays necessary?
If you are a new patient, we will typically take a full series of x-rays consisting of 18 films in order to completely assess your oral health this series is called an FMX. If you have these films from a previous dental visit that are three years or less and are of good diagnostic quality, we can accept those. Approximately once a year we will take a small series of x-rays consisting of four films called BWX. These are the cavity detecting x-rays that help us see in between the teeth. A year is a long time in the life of a cavity and it is for this reason that we take these. We use state of the art digital x-rays which gives us a much clearer picture and reduces radiation exposure. In fact, a typical x-ray series radiation is less than you receive during 15 minutes of sun exposure.
My jaw often hurts to open in the morning, can you help?
What causes sensitive teeth?
When sensitivity is due to enamel wear the symptoms generally appear over time, affect more than one tooth, and the pain, while intense, is short in duration. Tooth enamel is the hardest substance in the body. The enamel covers the other layers of the teeth. When enamel wears away it is irreversible and most often caused by acid wear. Those who drink acidic beverages like tea, soda and sports drinks as well as those who have acid reflux are most at risk for acid wear. In addition, aggressive teeth brushing and grinding of the teeth can also cause your gums to recede exposing sensitive part of your teeth. We can examine you and determine the cause of your sensitivity. We have many techniques and solutions that can help alleviate your symptoms. In addition, to prevent further damage we recommend the following:
- Swish with water or chew sugarless gum after eating or drinking something acidic
- Wait at least 60 minutes after eating acidic foods before brushing
- Avoid swishing acidic drinks
- Brush your teeth with a soft bristled tooth brush
- Don’t aggressively scrub your teeth, use soft gentle circles
- Invest in a night guard to avoid further recession
I’m in pain but I’m afraid of the dentist – can you help me?
How come I have bad breath and how can I stop it?
Constant bad breath can also be a sign of gum disease, so it’s important that if you are experiencing this you let us know. If left untreated, gum disease can lead to tooth loss, bone loss and other problems with your overall health.
Many times bad breath is caused by dry mouth. Dry mouth is often the result of medications. You can speak with your doctor about the side-effects of your medication. Saliva is important to help keep the good and bad bacteria balanced within our mouths. When that balance is off, bacteria multiply and cause bad breath. Other than changing your meds there is not a perfect solution to this problem but there are some tips that can help with the problem:
Most importantly keep your regular hygiene visits – This will help prevent gum disease or treat it if you already have it.
Keep your mouth moist – drink lots of water
Suck on sugar free candy or chew sugar free gum
Use over the counter dry mouth products such as Biotene (we have samples and coupons in our office)
Try to make a conscious effort to close your mouth and breathe through your nose
Speak with your general physician about changing your medications.
Did you know that you can have easy access to your account online? You can check on appointments, billing and how your insurance has processed. Click on the link to create an account.
This is the first bill I have received. Why does it show I am overdue?
Estimated charges are due at time of service. Remaining balance is due upon statement receipt.
Do you accept my insurance?
What is a UCR or allowable fee?
Have you billed my insurance?
If my treatment is necessary why won’t my insurance cover it?
Why was my insurance payout different than I expected?
- You have already used some or all of the benefits available from your dental insurance at another office. For example at a specialist for a root canal or oral surgery or at a dentist you saw previous to us within your benefit year.
- Your insurance plan paid a smaller percentage of the fee than expected.
- The treatment you needed was not a covered benefit.
- You have not yet met your deductible.
- You have not reached the end of your plan’s waiting period and are currently ineligible for coverage due to treatment or frequency limits.